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Why Can’t I Request Robux?

Dec 14, 2025 · Marcus "cozyS28" Burr

Key Highlights

  • The Roblox platform does not give you a way to use an official tool to ask other players for Robux.
  • Most of the time, you give Robux to someone by buying an official Roblox gift card.
  • A lot of the time when Robux does not go through, it is because of parental controls.
  • A problem with your payment method or the app store can stop the transaction from going through.
  • To fix these types of problems, try to update the Roblox app or try a different device.
  • If nothing else works, you might need to talk to Roblox support.

Understanding Robux Requests on Roblox

Have you ever thought about asking your friend for some Robux so you can get that cool item for your avatar? Many people think about it, but there is not an option like a “request Robux” button on Roblox. This is because Roblox does not let people ask each other for Robux in a direct way.

The platform does not use a formal system to ask for Robux. You can get Robux by being a creator or by buying them. A person can send a private message to a friend, but the way you give Robux is not what most people think.

What is the Robux Request Feature?

It is easy to say that you cannot ask someone for Robux directly on Roblox. There is no button on a friend’s profile to request Robux. The platform does not have this kind of feature for users.

If you want to ask someone for Robux, you need to do it in an informal way, like sending them a private message. But even then, there is no way for that person to send Robux straight from their account to yours. This rule is there to keep accounts safe and help manage the platform's economy.

The main ways to get Robux are simple. You can buy them on your own. Someone can get you a gift card. If you are a creator and make games or items people like, you can get Robux that way too. If you run into problems with buying Robux or using a gift card, you should reach out to Roblox support.

How Does Robux Gifting Work?

You can't send Robux to someone right away. Instead, you need to use a gift card. A gift card is the official and safe way to give Robux. A person has to use a payment method to buy either a digital or physical gift card. They pick the amount of Robux they want to give to you with the card.

After you buy the gift card, you will get a code. You can use this code on your Roblox account. This way, the Robux will be added to your balance. It is simple to do:

  • The person gets a Roblox gift card. They can buy it online or at a store.
  • They send you the code from the gift card. Most times, you get it in your email.
  • You log in to your account, use the code, and you get Robux.

This system makes sure all deals are safe. The only rule is you have to buy gift cards. You cannot get them free, and gift cards also have taxes.

Common Reasons You Can’t Request Robux When Buying

Common issues often have to do with parental controls, problems in the app store (on Google Play or Apple’s App Store), or simple phone errors. These things can stop notifications for purchases, or keep them from saying yes, and you might not be able to buy anything at all.

We’ll go over these reasons more closely.

Restrictions and Limitations Set by Roblox

Roblox has some rules that can make people think they cannot get Robux. The main rule is that you cannot give Robux straight from one player to another. This rule is there to keep things safe for everyone. It helps stop scams and other things that should not happen.

If you want to get Robux, you must use the right way set by Roblox. This is to make sure your Robux and your account stay safe.

If your friend or parent tries to buy you Robux and it does not work, the problem may be with the payment method. Roblox and the app stores that go with it only take some kinds of payment. If the credit card is not valid, the buy will not go through.

Also, there may be short-term problems with the platform that stop you from making a transaction. If you have looked at all other things, you may need to wait for a while. You can also reach out to Roblox support for help.

Here are some usual problems and reasons they may happen.

Issue

Possible Cause

Can't send Robux to a friend

Roblox does not support direct player transfers.

A purchase fails repeatedly

The payment method is invalid or not supported.

A gift card code does not work

The code was entered incorrectly or already redeemed.

Issues With Account Age and Verification

Your account age and if it is verified or not may affect the way you can use Robux. A gift card lets you get Robux no matter how old your account is. But, if you are under 13, your account may have limits. There may be spending limits and the default is for parents to control some parts of the account.

These settings are made to help keep things safe. If you do not set them right, it can get in the way when you try to buy something. For example, you might need a parent to say yes before you can buy. If the notification does not work, your purchase will not go through. This is not a penalty. It is just there to protect you.

Having a verified email is very important for your account. It helps with security. You need it to get back your login or password if you forget them. A verified email lets you get key notifications too. If you do not have it, it will be much harder to solve any problems with your purchase.

Parental Controls and Platform Settings

One thing that a lot of people face when trying to get Robux is parental controls. A parent can set these up in Roblox or on your device, like on an iPhone or Android. This can stop you from buying Robux before you even try.

If a child uses the Roblox app to ask a parent to buy Robux, sometimes the request does not show up. This is because there can be a glitch in the Roblox notification system. When this happens, the request can get lost. It might feel like getting Robux is not possible. Let's take a look at how controls like these can make problems, and talk about how to fix them.

How Parental Controls Affect Robux Requests

Parental controls help parents keep track of what their child spends. But these controls do not always work right. When a child tries to buy Robux, the system should send a notification to the parent. This lets the parent choose to allow or deny the purchase.

Sometimes this process does not work. You and your kids can run into things that stop you from buying what you want. This can make it feel hard for the parents and the kids when they try to finish a quick purchase.

Here are some common problems linked to parental controls:

  • The parent does not get the purchase approval notification.
  • When you tap the notification, you see an error that says "Cannot Connect to App Store."
  • The approval system does not answer at all, so you have to wait a full day (24 hours) before you can try again.

Troubleshooting Platform-Specific Limits

If you have trouble with parental control notifications, there is a simple fix you can try. You do not need to approve the buy from far away. Just use the parent's device to make the buy right there. This way, you can get around the issue.

The way to fix this is to put the Roblox app on your own device. You can use an iPhone, Android, PC, or Mac for this. Next, have your child sign in to their Roblox account while using your device. After that, buy Robux for your child through your own App Store or Google Play account. This method works and you will not need to deal with a broken permission request.

After you finish buying, your child can sign in again to their account from their device. The child needs to restart the Roblox app. Then the Robux will show in their balance.

Technical Problems and Purchase Failures

Besides parental controls, there can be other things in the way when you buy Robux. You might run into trouble with your payment method. The Roblox app or the app store can also have glitches that stop your Robux purchase from going through.

A problem with the platform may stop your credit card from going through, or there could be a glitch that stops your transaction from finishing. It is helpful to know about these things first so you can figure out how to fix them and get your Robux.

Errors During Robux Transactions

When the Robux purchase does not go through, there may be an error message. It can seem unclear and might not tell you what is wrong. A Robux error can come up because of several things. One reason is connection problems. Another reason can be a problem with the app store handling the payment.

A message that many people see is "Cannot Connect to App Store." This usually shows up when you try to say yes to a purchase after getting a parental control notification. This means the Roblox app is having trouble talking with the app store. It does not always mean there is a problem with your payment method.

Other things that cause failed transactions are:

  • Your Roblox app or your device might not be updated to the latest version.
  • There can be short-term problems with Roblox servers or the app store. These stores are Apple, Google, and Amazon App.
  • You may have typed your payment details wrong, or you do not have enough money in your account.

Steps to Take If You Don’t Receive Purchased Robux

So, you made a purchase and got the email about it. But the Robux are still not in your account. You do not need to worry. A delay like this is common. A few easy steps can help you get your Robux.

The best thing to do at first is to restart the app. A quick restart can help it show your new balance. This is the easiest way, and is also what most people do.

If restarting did not fix the problem, here are some more things you can try before you talk to Roblox support:

  • Close the Roblox app all the way. Then open it again on your device.
  • Check that the Roblox app has the newest update.
  • Turn your device off and back on. You can do this for a phone, tablet, or computer.

Frequently Asked Questions

Can I directly ask someone for Robux on Roblox?

No, Roblox does not give you an official way to ask for Robux. You can send a private message to your friend and talk about it. But there is no system on Roblox for them to move Robux right from their account to yours.

What requirements must be met to request or receive Robux?

Since you can't ask for Robux directly, the main way to get them is with a gift card. You need to have a valid Roblox account to use a gift card. It's also good to have a verified email on your account. This helps keep your account safe.

Have there been recent changes to Robux request features?

Roblox has not added a new feature to let people ask for Robux. The way to get Robux is still the same. You need to buy them or use gift cards. If you don’t see purchase notifications for Robux, it is likely a bug. Roblox did not make these changes on purpose.

Author

Marcus "cozyS28" Burr

Marcus is an experienced Roblox player passionate about the platform's mechanics and economy. He breaks down complex topics like Robux systems, game features, and platform updates into clear, actionable insights for players of all levels.

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